General

1How does Teesmint work?
Teesmint is a service that lets you sell custom merchandise with no upfront costs. We handle the printing and shipping, while our campaign creators handle the design and marketing.
2What happens if a campaign doesn’t reach its goal?
The orders will still be printed and shipped. Unlike other websites with a “crowdfunding” model, we do not require you to meet a minimum order threshold for your campaign to be successful. You can even sell just 1 item.
3Can I use Teesmint if I live outside the US?
Absolutely. We ship internationally and charge low rates for international shipping - only $5.99 plus $1.99 per additional item.

Buyers

1How much does shipping cost?
For US addresses: $3.99 for the first item + $1.99 per additional item. For international addresses: $5.99 for the first item + $1.99 per additional item.
2When will I receive my order?
Products are delivered in an estimated 7 to 14 days after the campaign ends. After the order is shipped, it usually takes 1 to 4 business days for the carrier to deliver the order. For international shipments, delivery will take an additional 1 to 2 weeks.
3Which size should I order?
We offer different brands (Gildan, Fruit of the Loom, and American Apparel), each with different sizing. You can view size charts here.
4What is your return and replacement policy?
Because our products are custom printed and unique to each campaign, we only offer replacements and returns on items that are materially flawed. If your order is defective, please file a claim with a photograph of the defective item.

Sellers

1Does it cost anything to launch a campaign?
Launching a campaign is 100% free. If you don’t sell anything, you lose nothing. There’s no upfront investment, and it’s completely risk-free.
2Which image file formats can I upload?

Although we prefer vector files, you can upload any kind of high-resolution image.

  • Accepted filetypes: JPG, PNG, GIF, PNG, BMP, PSD, AI, EPS, SVG, PDF, TIF
  • File size limit: 5 MB
  • Minimum image resolution: 300x300
3How are profits sent to me?
Payouts are sent to you via Paypal, Payoneer, or bank wire transfers. Funds are available for withdrawal between 1 day to 5 days after the completion of each campaign, depending on your account status.
4How are profits calculated?
Profits are calculated using the following formula: Revenue - Production Cost - Processing Fees. Processing Fees are 7% of the gross payout amount and are used to cover customer service cost, credit card processing fees, and fraud protection.